About the Author

MARK G. RICHARDSON is an author, speaker, columnist, and business growth expert. Mark has presented to thousands of business and sales leaders across the country. From construction to health care, manufacturing to retail, individuals from countless industries have found Mark’s wisdom relevant and delivery powerful. Richardson is a Fellow at Harvard University Joint Center for Housing Studies, lectures at MBA programs, and writes columns for Professional Builder and Professional Remodeler. Mark was named Ernst & Young Entrepreneur of the Year in 2006 and is a member of NAHB’s Hall of Fame. Mark and his family live outside Washington, DC.