Table of Contents

Introduction and Chapter Summary, by Rachel Cooper and Emmanuel Tsekleves

Part 1 – Setting the Scene

Chapter 1: A Brief History of Western Medicine and Healthcare, by Chris Rust

Chapter 2: Challenges and Opportunities for Design, by David Swann

Part 2 – Designing for Health

Foreword, by Emmanuel Tsekleves

Theme 1: Design for Public Health

Chapter 3: Services: Soft Service Design around the Envelope of Healthcare, by Peter Jones

Chapter 4: Behaviours: Behaviour-change Interventions for Public Health, by Sarah Denford, Charles Abraham, Samantha Van Beurden, Jane R. Smith, and Sarah Morgan-Trimmer

Chapter 5: Architecture: The Beneficial Health Outcomes of Salutogenic Design, by Alan Dilani

Chapter 6: Communications: The Contribution of Typography and Information Design to Health Communication, by Sue Walker

Theme 2: Design in Acute Health

Chapter 7: Architecture: Healing Architecture, by Ricardo Codinhoto

Chapter 8: Products: Product Design in Acute Health, by Sue Hignett

Chapter 9: Communications: Designing Care Bundle Documentation to Support the Recognition and Treatment of Acute Kidney Injury: A Route to Quality Improvement, by Alison Black, Josefina Bravo Burnier, Matthew Brook, Clare Carey, Michelle Goonasekera, David Meredith, Anna Olsson-Brown, Debbie Rosenorn-Lanng and Emma Vaux

Theme 3: Design in Chronic Health

Chapter 10: Behaviours: Design and Behaviour Change in Health, by Claire Craig and Paul Chamberlain

Chapter 11: Communications: Communication Design in Chronic Health, by Alison Prendiville

Chapter 12: Services: Service Design in Chronic Health, by Paul Chamberlain, Susan Mawson and Daniel Wolstenholme

Chapter 13: Products: Designing Products for Chronic Health, by Abby Paterson, Ricard Bibb, K. Downey and Jari Pallari

Chapter 14: Architecture: Urban Design and Wellbeing, by Christopher T. Boyko

Chapter 15: Design Innovation: Embedding Design Process in a Charity Organisation: Evolving the Double Diamond at Macmillan Cancer Support, by Marianne Guldbrandsen

Theme 4: Design for Ageing Well

Chapter 16: Services: Exploring How a Service Design Approach can Facilitate Co-design of Supportive Communities and Service Frameworks for Older People, by Valerie Carr, Sarah Drummond and Andy Young

Chapter 17: Products: Negotiating Design within Sceptical Territory: Lessons from Healthcare, by Alastair S. Macdonald

Chapter 18: Communications: Visual information about medicines for older patients, by Karel van der Waarde

Chapter 19: Architecture: Workplace Health and Wellbeing: Can Greater Design Participation Provide a Cure, by Jeremy Myerson and Gail Ramster

Chapter 20: Behaviours: Behavioural Strategies of Older Adults in the Adoption of New Technology-based Products: The Effects of Ageing and the Promising Application of Smart Materials for the Design of Future Products, by Gabriella Spinelli, Massimo Micocci and Marco Ajovalasit

Part 3 – Research Methods, Recommendations and Foresight

Chapter 21: Design Insider: The Patient Perspective, by Victor Margolin

Chapter 22: Foresight: The Next Big Frontier in Healthcare, by Aaron Sklar and Lenny Naar

Chapter 23: Design for Health: Challenges, Opportunities, Emerging Trends, Research Methods and Recommendations, by Emmanuel Tsekleves and Rachel Cooper

About the Author

Emmanuel Tsekleves is a Senior Lecturer in Design Interactions at Imagination@Lancaster, Lancaster University. Emmanuel conducts research on designing creative and technology-inspired health-promoting interventions aimed at improving quality of life. Emmanuel blogs regularly for The Guardian and The Conversation on design in healthcare.


Rachel Cooper OBE is Distinguished Professor of Design Management and Policy at Lancaster University. Her research interests cover design thinking, design management, design policy, design for wellbeing and socially responsible design. She is the series editor of the Routledge series Design for Social Responsibility.