Table of Contents

List of Figures
Notes on Contributors
Acknowledgements
1. Introduction, Agnes Arnold-Forster and Alison Moulds

Part I: Spaces of Labour
2. Emotions and Sexuality at Work: Lyon’s Corner Houses, c.1920-50, Grace Whorrall-Campbell
3. Shop Assistants, ‘Living-In’, and Emotional Health, 1880s-1930s, Alison Moulds
4. The Emotional Landscape of the Hospital Residence in Post-war Britain, Agnes Arnold-Forster
5. Negotiating Deindustrialization: Emotions and Ahmedabad’s Textile Workers, Rukmini Barua

Part II: Professional and Personal Identities
6. Education, Work, and Self-Worth in Women’s Letters to Soviet Authorities, 1924-32, Hannah Parker
7. Money, Emotions, and Domestic Service in Buenos Aires, 1950-70, Inés Pérez
8. Managing Feeling in the Academic Workplace: Gender, Emotion and Knowledge Production in a Cambridge Science Department, 1950-80, Sally Horrocks and Paul Merchant
9. Control your Feelings and be a Leader: Representations of Women, Emotions, and Career in Brazilian Media, Tatiane Leal

Part III: Emotions, Politics and Power
10. ‘Violent Emotions’: Canine Suffering, Emotional Communities, and the Emotionally-Charged Work of (Anti)Vivisection in London, New York, and Paris, Chris Pearson
11. Whistleblowing, Guilt, and Liberal Democracy, James Brown
12. The ‘System’ of Service: Emotional Labour and the Theatrical Metaphor, Jaswinder Blackwell-Pal
13. Emotional Labour and the Childcare Crisis in Neoliberal Britain, Claire English
Afterword by Claire Langhamer

Index

Promotional Information

A collection that interrogates the vexed relationship between emotions and work in modern history to shed new light on the feelings and meaning of labour from the late 19th to the 21st century.

About the Author

Agnes Arnold-Forster is a Postdoctoral Researcher in the Social Studies of Medicine Department at McGill University, Canada. She is a medical and cultural historian of modern Britain with expertise in the history of healthcare, labour, and the emotions. Her first book, The Cancer Problem, was published in January 2021.

Alison Moulds is an independent scholar specializing in medical and cultural history and literary studies. She was Engagement Fellow on the Surgery & Emotion project (University of Roehampton, UK) and Postdoctoral Researcher on the Diseases of Modern Life project (University of Oxford, UK). Her first book, Medical Identities and Print Culture, c.1830s-1910s was published in 2021.

Reviews

This collection makes a critical contribution to the study of work and emotions, highlighting how emotion work shapes—and is shaped by—workers, workplaces, and systems of inequality.
*CHOICE*

This timely book probes not only how people have felt about work and at work, but also why they felt the ways they did. An important update on Hochschild’s Managed Heart, it digs into the politics of emotional labour, making a significant revision to the history of work. Essential reading.
*Rob Boddice, Senior Research Fellow at HEX, Tampere University, Finland*

Working life gives rise to many different emotions – from boredom and status anxiety to joy and fulfilment – as well as providing opportunities for friendship, camaraderie, and romance. This accomplished and wide-ranging collection asks searching questions about how work has made people feel since the late nineteenth century. It takes the study of this topic to a new level.
*Thomas Dixon, Professor of History, Queen Mary University of London, UK*