Table of Figures xi
Foreword xiii
Preface xv
Acknowledgements xxv
Section 1 ‘Why?’ 1
Chapter 1 Part 1 Why Change? Everyone Knows the Trouble I’ve Seen 3
Chapter 1 Part 2 Forecasting Disease, the Symptoms and the Remedy 17
Section 2 Principles 33
Chapter 2 Mastering Purpose – the Cassandra Paradox 35
Chapter 3 Mastering Time – Delay and Decision 57
Chapter 4 Mastering Models: Mapping the Future 87
Chapter 5 Mastering Measurement – Learning to Love Error 125
Chapter 6 Mastering Risks: How the Paranoid Survive 151
Section 3 ‘Praxis’ 179
Chapter 7 Mastering Process: The Mother of Good Fortune 183
Theme #1 Recipe for success: tips and traps 183
Theme #2 Coordination in a complex system: how different can we be? 198
Theme #3 ‘Whose job is it anyway?’ Roles and responsibilities 210
Section 4 Transformation 219
Chapter 8 Implementation: Beginnings and Endings 221
Chapter 9 Beyond Forecasting: The Biggest Barrier 233
Chapter 10 Beyond Budgeting: A New Management Model? 243
Chapter 11 Conclusion: Reconnection 257
Glossary 261
Appendix 1 – Design Principles: A Summary 267
Appendix 2 – Important Concepts in Systems and Cybernetics 275
References 289
Index 295
Steve Morlidge has 30 years of practical experience in designing and running performance management systems in Unilever, including three years as the lead of a global change project. He is a former Chairman of the European Beyond Budgeting Round Table and now works as an academic and independent consultant for a range of major companies. He is a prominent public speaker, drawing on his years of experience at the leading edge of performance management thought and practice.
Contact: steve.morlidge@satoripartners.co.uk
Web: www.satoripartners.co.uk
Steve Player, founder and managing director of The Player Group, has co-authored and edited five industry-leading cost and performance management books. He is program director for the Beyond Budgeting Round Table in North America. He served as the Managing Partner of the Advanced Cost Management Team of a global accounting firm. He is a top ranked speaker and consultant helping clients implement leading edge practices. He also writes a monthly column on Finance Transformation.
Contact: steve@theplayergroup.com
Web: www.theplayergroup.com
Visit www.futurereadybook.com
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