Table of Contents

Table of Figures xi

Foreword xiii

Preface xv

Acknowledgements xxv

Section 1 ‘Why?’ 1

Chapter 1 Part 1 Why Change? Everyone Knows the Trouble I’ve Seen 3

Chapter 1 Part 2 Forecasting Disease, the Symptoms and the Remedy 17

Section 2 Principles 33

Chapter 2 Mastering Purpose – the Cassandra Paradox 35

Chapter 3 Mastering Time – Delay and Decision 57

Chapter 4 Mastering Models: Mapping the Future 87

Chapter 5 Mastering Measurement – Learning to Love Error 125

Chapter 6 Mastering Risks: How the Paranoid Survive 151

Section 3 ‘Praxis’ 179

Chapter 7 Mastering Process: The Mother of Good Fortune 183

Theme #1 Recipe for success: tips and traps 183

Theme #2 Coordination in a complex system: how different can we be? 198

Theme #3 ‘Whose job is it anyway?’ Roles and responsibilities 210

Section 4 Transformation 219

Chapter 8 Implementation: Beginnings and Endings 221

Chapter 9 Beyond Forecasting: The Biggest Barrier 233

Chapter 10 Beyond Budgeting: A New Management Model? 243

Chapter 11 Conclusion: Reconnection 257

Glossary 261

Appendix 1 – Design Principles: A Summary 267

Appendix 2 – Important Concepts in Systems and Cybernetics 275

References 289

Index 295

About the Author

Steve Morlidge has 30 years of practical experience in designing and running performance management systems in Unilever, including three years as the lead of a global change project. He is a former Chairman of the European Beyond Budgeting Round Table and now works as an academic and independent consultant for a range of major companies. He is a prominent public speaker, drawing on his years of experience at the leading edge of performance management thought and practice.

Contact: steve.morlidge@satoripartners.co.uk
Web: www.satoripartners.co.uk

Steve Player, founder and managing director of The Player Group, has co-authored and edited five industry-leading cost and performance management books. He is program director for the Beyond Budgeting Round Table in North America. He served as the Managing Partner of the Advanced Cost Management Team of a global accounting firm. He is a top ranked speaker and consultant helping clients implement leading edge practices. He also writes a monthly column on Finance Transformation.

Contact: steve@theplayergroup.com
Web: www.theplayergroup.com
Visit www.futurereadybook.com