Roger Connors and Tom Smith are cofounders of Partners in
Leadership, an international management consulting firm with
hundreds of clients in almost all major industries. They are also
the coauthors of Journey to the Emerald City, a sequel toThe Oz
Principle.
Tom Smith and Roger Connors are cofounders of Partners in
Leadership, an international management consulting firm with
hundreds of clients in almost all major industries. They are also
the coauthors of Journey to the Emerald City, a sequel toThe Oz
Principle.
"Definitely the 'go-to' book for teaching organizational
accountability that works- without the backlash."
-Stephen R. Covey, author, The 7 habits of Highly Effective
People
"Packed with practical tools and insights, this is the book that
can help you turn accountability from concept into reality."
-Jim Mazzo, president, Abbott Medical Optics
"Connors and Smith have done it again! . . . This book will provide
a competitive advantage at a time when 'accountability' is more
important than ever before!"
-David Brandon, chairman and CEO, Domino's Pizza, Inc.
"This is the right approach for getting results in today's global
environment."
-Gregory J. Newell, former U.S. ambassador and assistant secretary
of state
"How Did That Happen? clearly outlines the path to accountability.
. . . We will place a copy of this book in the hands of all leaders
throughout our organization."
-Michael Lippert, chief operating officer, Arby's Restaurant Group,
Inc.
"Creating greater accountability in a way that captures people's
hearts and minds is harder than it looks. . . . How Did That
Happen? delivers specific and practical advice to do just
that."
-Ginger Graham, former CEO, Amylin Pharmaceuticals, Inc.
"Connors and Smith offer an insightful view into the underpinnings
of accountability that translate into spectacular and sustainable
results."
-Michael Kneidinger, vice president of worldwide operations, Hard
Rock CafT International
"How Did That Happen? peels back the onion on achieving sustained
accountability."
-Jeff Brundage, senior vice president of human resources, American
Airlines
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