Table of Contents

Forewords 1. Introduction 2. Managing the Intersection and Convergence of Disruptive Forces 3. Transforming and Bonding Airline Marketing and Operations 4. Designing Intelligent Engagement Platforms 5. Airports Creating Contemporary Value Propositions 6. A Platform Scenario: Dynamically-Integrated Scenario 7. Staying Ahead of the Transformation Wave 8. Thought Leadership Pieces

About the Author

Nawal K. Taneja, whose experience in the aviation industry spans almost five decades, has worked for and advised major airlines and related businesses worldwide. His experience also includes the presidency of a small airline that provided schedule and charter service with jet aircraft and the presidency of a research organization that provided consulting services to the air transportation community throughout the world. On the government side, he has advised worldwide Departments of Civil Aviation, Finance, Economics, and Tourism in matters relating to the role of government-owned airlines and their management. Within the academic community, he has served on the faculties of the Massachusetts Institute of Technology (as an Associate Professor) and at Ohio State University (Professor and later as Chair of both the Department of Aviation and the Department of Aerospace Engineering).