Jeffrey Haldeman is Emeritus Professor of Organizational
Development and Change at Webster University. He is the founder and
developer of the organizational development and change masters and
graduate certificate program. Dr. Haldeman is a founding fellow of
the Webster's Global Leadership Academy.
Michela Henke-Cilenti is principal of Starcoach LLC, a
boutique consulting and training company specializing in guest and
employee experience in the ultra hospitality industry. With a
passion for the soft side of change, she coaches and supports
leaders on complex change issues in a variety of customer-facing,
sales-focused situations. In addition, she is an adjunct professor
of management and the lead for the organizational development and
change program at Webster University.
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