Table of Contents

Section 1 The Technology Infrastructure.- 1 Local Area Networks and Wide Area Networks.- 2 Data Warehouses and Clinical Data Repositories.- 3 Internet Technologies.- 4 Information System Integrity and Continuity.- Section 2 Information Management Issues For The Integrated Delivery System.- 5 Managed Care: Business and Clinical Issues.- 6 Integrated Delivery Networks.- 7 Information Strategies for Management Services Organizations.- 8 Health Plan Performance Measurement.- Section 3 Managing The Healthcare Information Enterprise.- 9 Meta-Planning: Solutions, Not Projects.- 10 Managing Vendor Relationships.- 11 Outsourcing.- Section 4 Maximizing the Value from Information Management Investments.- 12 Ensuring Value from Information Technology.- 13 Tactics for Optimizing Information Technology.- 14 The Clinical Workstation: Integrating an Academic Health Center.- 15 Process Redesign.- 16 Data Modeling.- Contributors.

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