Table of Contents

I. A Survey of User Modeling.- 1 User Models in Dialog Systems.- 2 Stereotypes and User Modeling.- 3 A Taxonomy of Beliefs and Goals for User Models in Dialog Systems.- II. Building User Models.- 4 KNOME: Modeling What the User Knows in UC.- 5 Detecting and Responding to Plan-Oriented Misconceptions.- 6 Plan Recognition and Its Use in Understanding Dialog.- 7 Learning the User’s Language: A Step Towards Automated Creation of User Models.- III. Exploiting User Models.- 8 The Use of Explicit User Models in a Generation System for Tailoring Answers to the User’s Level of Expertise.- 9 Highlighting a User Model to Respond to Misconceptions.- 10 But What Will the Listener Think? Belief Ascription and Image Maintenance in Dialog.- 11 Incorporating User Models into Expert Systems for Educational Diagnosis.- IV. Shortcomings of Current Models, Prospects for the Future.- 12 Realism About User Modeling.- 13 User Models and Conversational Settings: Modeling the User’s Wants.- 14 Student Modeling in Intelligent Tutoring Systems — Implications for User Modeling.- 15 GUMS — A General User Modeling Shell.- Appendices.- List of Contributors.

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